Reference

Terms that shape your account use

These terms set the rules for opening, using, and closing your account on kolkatafat.

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kolkatafat Terms that shape your account use
ASK ABOUT TERMS

Where to ask about clause changes

If a clause needs a second look, use one of the contact paths below and mention the section, the date, and your registered mobile. We keep policy queries tied to the right account so the reply stays precise. If your request involves a correction, a closed account, or a change in consent, say that upfront so we can route it to the right team.

Team online

Email

Send the clause number, your registered mobile, and the exact change you want. We use that thread to verify the account and reply with the current text that applies to you.

Form

Use the web form when you want a written trail for a term query. Keep the subject short, add the page path, and note whether the request is about access, edits, or closure.

Chat

If you need a quick pointer, open chat and ask for the clause by name. We will direct you to the right section and tell you what extra detail may be needed.

RECORD CARE

How we keep term records safe

We keep term records so we can show which version you accepted, when you accepted it, and what later request changed the account.

Acceptance log

We store the version number, timestamp, and account marker linked to consent. That lets us confirm which text applied when you opened the account or later changed it.

Cookies

Session cookies help us remember that you accepted the current terms and reduce repeated sign-in checks. They do not replace the account record we keep for legal purposes.

Account access

We protect access with password rules, device checks, and limited staff access. If a term-related check is triggered, we may pause a step until the record is confirmed.

Record keeping

We keep records only as long as needed for the stated purpose, dispute handling, and legal duty. After that, the record is removed or anonymised under our retention process.

Change requests

If you want a correction, send the exact clause, the account name, and proof that matches the record. We check the request against the current terms and the law that applies.

Contact route

Use the support path listed on this page for any change to consent, access, or stored data. That keeps your request linked to the right record and makes follow-up easier.

Questions about terms and access

These answers cover how the terms apply to your account, how we handle changes, and what happens when law or verification rules affect access. If you still have a question after reading them, use the contact route above and mention the clause name or the action you want checked.

You accept them when you create the account, continue using it after a posted change, or take an action that requires consent. If local law says a different rule applies, that rule comes first.

Yes. We may update the text for legal, security, or process reasons. The newest version on the site replaces the earlier one once posted, and continued use means you accept it where local law permits.

We link your account name, registered contact, consent record, session data, and any verification result needed to apply the terms. We use that record only for the stated purpose, dispute handling, and legal duty.

Send the exact clause or record you want changed, plus proof that matches the account. We check the request against the current text and the law that applies before making any edit.

Access may pause if verification is incomplete, a payment check needs attention, or a region rule applies. When that happens, we tell you the next step and keep the account tied to the right record.

Our support team handles clause queries, consent changes, and record requests. Use the contact path on this page, add your registered mobile, and mention the page path so we can find the right file.

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