Reference

Legal terms for your India account

This page explains the legal terms that apply when you open and use a kolkatafat account in India.

India accountsLocal lawUse termsData handling

How our legal terms work

kolkatafat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We set these terms for you in India, and they apply together with any local rule that governs your state or territory. If a local requirement is stricter than what is written here, the local rule controls. Access is available only where local law permits, and

1
we may limit or pause an account if the law, a verification check, or a dispute record requires it. We keep an internal trail for logins, profile changes, settlement records, and request history so we can answer legal queries and protect the account from misuse. Payment
2
entries such as UPI, Paytm, PhonePe, and Google Pay are kept only as long as needed for reconciliation, audit, and dispute handling. If we update this page, the newer version replaces the older one from the posted date.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US HERE

Where to send legal requests

If you need a legal change, a record check, or a question about the terms on this page, use the contact route that matches your request. We keep account-related requests tied to the email or phone on file, so include the details that help us verify you. If you are writing about a payment record, mention UPI, Paytm, PhonePe, or Google Pay so we can locate it quickly.

Team online

Email request

Send a message from the email linked to your account when you need a copy of stored data, a correction, or a term question. Add your full name and account ID so we can match the record without delay.

In-account form

Use the form inside your account for changes to profile data, access questions, or a dispute note. Choose the legal category and add the date range if your request concerns a specific record set.

Registered contact

If you cannot sign in, send a plain text request from your registered contact address. We may ask for matching details before we act on any request tied to records, access, or profile updates.

DATA & LOGS

How we handle records and access

We keep legal records with a narrow purpose: to run the account, settle questions, and meet record-keeping duties.

Cookies

Cookies store session state, language, and login safety checks so your account stays tied to the right device. You can clear them in your browser, though some page choices may reset after that.

Logs

We keep login, device, and request logs to answer disputes, trace misuse, and meet record duties. Those logs are held for the period needed for that purpose, then removed or archived under policy.

Security

Passwords are hashed, and we may ask for a one-time code or matching profile details before we accept a sensitive change. This helps stop unauthorised edits to contact details or payment-linked records.

Changes

You can ask to correct name, phone, or email fields through the contact route. If the request comes from a different address, we may ask for extra proof before updating the account.

Access

Where local law allows, we can share a copy of the personal data we store for your account and explain why we keep each field. Some records may stay hidden if another duty requires us to retain them.

Retention

We do not keep every record forever. Transaction entries, verification files, and support messages are kept only as long as needed for the account, legal duties, and dispute handling, then reviewed for deletion.

Legal questions about your account

These questions cover the legal parts of your account: which rules apply, how records are handled, and how you can ask for changes. If you need a copy of stored data or a correction, use the contact route linked in this page. We answer based on the account details on file and the law that applies to your region in India.

Your account follows this page, plus any local rule that applies in your state or territory. If a conflict appears, the stricter local rule controls access and record handling.

Yes. Send a verified request from the contact route tied to your account, and we will share the data we can disclose under the law that applies to your region.

Tell us which field is wrong, add the correct value, and use the email or form linked to your account. We may ask for proof before we change a legal record.

We keep each record only as long as needed for the account, dispute handling, fraud checks, or another legal duty. After that, we review it for deletion or archive.

You can clear or block cookies in your browser settings, but session tools and some page choices may stop working. We use cookies mainly for login state, language, and security checks.

Send a change request through the contact route and include the old and new details. We verify the request before updating account records that affect access or payment history.

Use the support route on this page with your account email, the issue type, and any reference number. Clear details help us route the request and answer it with less back-and-forth.

Legal terms for your India account

Where to send legal requests

Email request

In-account form

Registered contact

How we handle records and access

Cookies

Logs

Security

Changes

Access

Retention

Legal questions about your account

01 Which law applies to my account?

02 Can I ask for my stored data?

03 How do I correct a detail on file?

04 How long do you keep records?

05 Can I limit cookie use?

06 What if I change my phone or email?

07 How do I reach you for a legal request?

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